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Approved Contractors and other services
Thames Water Utilities Ltd.
Website address: www.thameswater.co.uk
Water Regulations contact: Regulations department
Direct Telephone Number: 0800 316 9800 (Monday to Friday 08:00 to 16:00), during out of hours please ring the customer centre on 0800 316 9800 and ask for a call back from the Water Regulations Team.
Email addresses:
Technical / notification enquiries / RPZ enquiries – water.regulations@thameswater.co.uk
Planning/rescheduling of inspections – water.regulationsplanning@thameswater.co.uk
Approved plumber scheme - info@wiaps.co.uk
Postal address for submission of all regulation 5 notifications, RPZ test certificates and approved plumber related correspondence:
Thames Water Utilities Limited
Water Regulations
PO Box 508
Swindon
SN28 9TU
WaterSafe Approved Contractors' Scheme Operators
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